FAQs
Frequently Asked Questions
How is the Centre for Consumer Participation funded?
The National Resource Center for Consumer Participation in Health was originally funded by the Australian Department of Health and Ageing; endorsed by the Australian Health Ministers' Advisory Council. This arrangement ended on 30th June 2004.
On 1 October 2004 The National Resource Centre for Consumer Participation in Health closed. Commonwealth Department of Health and Ageing funding ended on 30 June 2004 and we were unsuccessful in securing new sponsors. The Health Issues Centre will maintain the website http://www.participateinhealth.org.au in the short term while looking for continuing support. Other services of the Resource Centre, including the toll free advice line 1800 625 619, distribution of print materials, electronic newsletter, eUpdate, and the library are also closed.
How do I get a copy of the "Blue Book"?
The Blue Book is called Improving Health Services Through Consumer
Participation and is a resource guide for organisations. Print versions are no longer available but you can download it from our website.
What do you mean by consumer participation?
Consumer Participation is a process of involving consumers in decision making about health service planning, policy development, setting priorities and quality issues in the delivery of health services. "The term 'participation' usually implies more sharing, not only of information and opinion, but also of decision making power. Real participation means joint problem solving, joint decision-making, joint responsibility." See Information series: an introduction
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