Victorian Consumers Participate in Health

Events:

Making It Work: Participate in Health Conference
This conference organised by the Victorian Department of Human Services, aims "to stimulate discussion, share experiences and, importantly, document the evidence on how participation 'with us, not for us' improves our health care system". The conference is free to attend but health providers, researchers and government employees will be charged for non-attendance. Early registration is advised, so please go to website below for further information and registration.

Developing Consumer Feedback Mechanisms that are Accessible and Relevant to CALD Communities and Consumers
In this workshop, held by the Centre for Culture Ethnicity and Health, participants will learn to:

• 
  Develop feedback mechanisms that will obtain high quality, relevant information form a diverse range of consumers;
• Develop 'feedback literacy' amongst a diverse range of consumers;
• Develop translated surveys, translated consumer information and other translated feedback materials; and
• Build consumer feedback into quality improvement processes; and ensure that their organisation is 'feedback friendly' to the feedback provided by diverse service users.