Why

Clearinghouse Documents

Consumer participation: tools and strategies for developing a positive culture for meaningful consumer participation: proceedings from a forum held on 9 April 2003
Publication Date: October 2003, Pages: 43 , Author/Source: ACTCOSS 
The forum was the result of four organisations joining forces which ensured that the planning of the forum involved the perspectives of both consumers and service providers. More than 70 participants took part in the day. This document is a collection of papers coming out of the forum.
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Evidence supporting consumer participation in health
Publication Date: 2001, Pages: 10 , Author/Source: Consumer Focus Collaboration 
Provides an overview of some of the evidence that supports the link between consumer participation activities and improvement in the quality and safety of health care.The resource guides, reports and issues papers that make up the Consumer Focus Collaboration publication series have been designed to provide health care consumers, service providers and managers with ideas and information about how to work together in partnerships.

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Improving health services through consumer participation: a resource guide
Publication Date: 2000, Pages: 148 , Author/Source: The Department of Health, Flinders University and the South Australian Community Health Research Unit 
This guide is the complete resource and includes Sections 1 to 7 plus Appendices and is in zip file format. Each of the sections are also available separately in pdf format (see separate entries in the Publications section of this website).
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Improving health services through consumer participation: a resource guide for organisations - Section 1
Publication Date: June, 2000, Pages: 148 , Author/Source: Department of Public Health, Flinders University and South Australian Community Health Research Unit 
Section 1 of a guide for health organisations wanting to increase consumer participation in the planning, management and evaluation of their organisations.
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Information series: an introduction to participation in health
Publication Date: 2004, Pages: 4 , Author/Source: National Resource Centre for Consumer Participation in Health 
Consumer participation is increasingly being linked with improvements in the quality of health care and improved health outcomes, and as a result is being encouraged by Commonwealth, State and Territory governments.
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Information series: key resources in consumer participation in health
Publication Date: 2004, Pages: 6 , Author/Source: National Resource Centre for Consumer Participation in Health 
This information sheet provides a list of some of the key resources in the library of the National Resource Centre for Consumer Participation in Health. The list is not exhaustive but provides an introduction to key resources.
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Needs assessment : National Resource Centre for Consumer Participation in Health
Publication Date: November, 1999, Pages: 39 , Author/Source: National Resource Centre for Consumer Participation in Health 
The needs assessment was undertaken to inform the establishment and strategic direction of the National Resource Centre for Consumer Participation in Health.
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