Why
Key Resources
Bastian H. 1998, "Speaking
up for ourselves: the evolution of consumer advocacy in health
care", International Journal of Technology Assessment
in Health Care 14(1):3-23
Draper, Mary (1997) Involving
consumers in improving hospital care: lessons from Australian
hospitals.
 Involving
consumers in improving hospital care (PDF,
328KB)
Dwyer, Judith (1998) "The
politics of participation" in Community
Health Studies Vol X111No. 1 pp. 59-65.
Epstein, M and Olsen, Anne M.
(1999) "An introduction to consumer politics"
in Advanced practice in mental health nursing.
Epstein M. and Shaw J. (1997)
Developing effective consumer participation in mental health
services - the report of the Lemon Tree Learning Project,
Victorian Mental Illness Awareness Council (VMIAC)
Hogg, Christine (1999)
Patients, power & politics: from patients to citizens,
SAGE Publications,
London.
Improving health services
through consumer participation: a guide for organisations.
Section 1 includes reasons for participation
and describes the levels of participation
Improving
health services Section 1
(PDF, 116KB)
Macklin, Jenny (1989) National
health strategy: Healthy participation. Achieving greater
public participation and accountability in the Australian
health care system.
Mental Health Council of Australia
(MHCA) 2000, Enhancing relationships between health professionals
and consumers and carers, MHCA.
Pinches, Allan (1998) What's
in a name? Well, when it comes to that widely detested
tag 'consumer', quite a lot, actually.
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